TITLE: US HEALTHCARE- SENIOR MANAGER / AVP (STAFFING OPERATIONS)
LOCATION: Altimus 16th Floor, Ashram Rd, behind Sales India, Shreyas Colony, Navrangpura, Ahmedabad, Gujarat 380009
WORK HOURS: 6:30PM TO 3:30AM IST (MONDAY THROUGH FRIDAY)
iConsultera is a strategic business consulting and offshore recruitment support company that enables Staffing & Recruiting companies to unleash the power of innovation, metrics, human connect, and consulting. We are a growing team of energetic recruiting professionals looking to add more to our growing team. Eagerly looking for passionate people committed to building a solid career in the international Staffing & Recruiting industry.
Roles & Responsibilities:
- Manage assigned corporate accounts as well as build and manage relationships with the direct clients and partners at all levels and increase company’s value.
- Assisting in the development of recruiting team in recruitment strategies, best practices, mechanics, relationship building and candidate/client management
- Builds and manages key client relationships; and is responsible for top-line and bottom-line performance of the portfolio
- Work in collaboration with a dedicated recruiting team to facilitate a successful delivery process for clients
- Coordinate with the consultants to ensure fulfilling the client needs; negotiate the rates or salaries; and ensure onboarding, as per customer requirements
- Provided leadership and accounting advice to the recruiting team to ensure to deliver the customers and responsible for achieving the agreed business targets of individual team
- Ensure quality and timeliness in service delivery to the client at all times.
- Support, provide guidance to and manage the efforts of the aligned recruiters.
- Provide weekly reports of recruiting activity, job orders, pipeline progress and deals to management.
- Assist with the management of client accounts by attending/shadowing meetings, sending correspondence and/or communicating with clients and resolving any issues.
- Maintain records of all communications in the customer relationship management/ATS tool.
- Provide timely explanations of variances between actual results and forecasts/budgets; provide corrective action recommendations to management
- Managing and overseeing overall accounting strategy, annual reports as well as daily operations.
- Closely Follow up with the clients on the progress of the submittals made.
- Get involved in the complete recruitment cycle – from sourcing to placing.
Required Skills:
- Excellent verbal, written communication, determination, and strategic thinking skills
- 5+ years of relevant experience within the US healthcare staffing business with minimum 2 years in Leadership, Team Management, Service Delivery and Supervision.
- Should have experience in Service Delivery, Client Interaction and Team Handling.
- Should have prior experience in managing compete and VMS Direct clients as well as FTE Direct Hire relationship model.
- Must be willing to work in Night Shifts (US hours).
- Successful track record of client management, and recruitment operations.